Shipping policy
Shipping
| Method | Shipping Time | Cost |
| FREE Shipping | Arrives in 1-2 weeks |
Orders in US $500 and over: FREE |
| USPS Priority Mail |
|
Costs may vary |
| USPS Priority Mail International |
|
|
| UPS® Ground | Arrives in 1-2 weeks |
|
| UPS® Standard | Arrives in 1-2 weeks |
|
| DHL Express |
|
|
Free Shipping is calculated based upon your order subtotal; taxes do not count toward the Free Shipping total.
**ALL ORDERS REQUIRE 7-10 days to PROCESS and an ADDITIONAL 1-7 days to be DELIVERED after being shipped out.**
Delivery times displayed at checkout reflect the estimated time it takes for your order to arrive once shipped. We purchase a shipping label and attach it to your order once the payment is received, but orders will not be shipped out until they are ready. All shipments require a signature upon delivery. Packages cannot be left at doorsteps or mailboxes.
Shipping Delays
**For your convenience it’s always advisable TO NOT WAIT until the last minute to place your order. If you have a deadline, hair appointment or other engagement it is always wise to order far enough in advance to allow for unanticipated delays.**
We will give you a delivery estimate when you place your order based on the information we receive from our shipping partner UPS. We are not responsible for late shipments due to increment weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. We entrust UPS to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges. If you need additional information, please contact us info@hairqueenla.com
Submissions
Apart from your personal information, any communication or material you send to Hair Queen LA, electronically or otherwise, including but not limited to data, questions, comments, suggestions, or submissions is and will be treated as non-confidential and non-proprietary. Anything you send to the Hair Queen LA site may be used by Hair Queen LA for any purpose including but not limited to modification, reproduction, transmission, disclosure, publication, broadcast, and posting. By submitting material to Hair Queen LA, you irrevocably transfer and assign to Hair Queen LA, and forever waive and agree never to assert, any copyrights, “moral” rights, rights of publicity or to privacy, or other intellectual-property or proprietary rights that you may have in such material. Hair Queen LA is free to use, without obligation of any kind, any ideas, concepts, techniques, or know-how contained in any communication you send to the Hair Queen LA site for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products and services.